Communications 5N0690 | 06 – 28 May 2021

Course Name QQI Level 5  Communications
Course Code 5N0690
Duration 34 Hours (evenings and Saturdays)
Location Derrane, Roscommon + Online (Zoom)
Module Status Mandatory
Accreditation QQI Level 5

Following HSE guidelines RSG has implemented suitable appropriate control measures placed to mitigate the risk of COVID-19 infection:

  • Social distancing 2 metre (6 feet) space between you and other people
  • Provision of PPE
  • Provision of Hand Sanitiser
  • Provision of face masks


Date Day Time Location Total Hours
06 May Thursday 06:00 PM Online Zoom 4 hrs
11 May Tuesday 07:00 PM Online Zoom 3 hrs
13 May Thursday 07:00 PM Online Zoom 3 hrs
18 May Tuesday 07:00 PM Online Zoom 3 hrs
20 May Thursday 07:00 PM Online Zoom 3 hrs
22 May Saturday 10:00 AM In Class FLC 7 hrs
25 May Tuesday 06:00 PM Online Zoom 4 hrs
27 May Thursday 07:00 PM Online Zoom 3 hrs
28 May Friday 03:00 PM Skills Demos 5 hrs
Further 6 hours for Learner Support & Reviews 34 hrs

TO APPLY CLICK HERE and select your module(s) of choice or for more information call us on 086 166 8428

Course Aim

The course is designed is to develop awareness of the essential role communication plays in human interaction and the relevance of good communication skills in the workplace.  It also explores the most effective principles and practices in gathering and disseminating information and focuses on developing good communication skills through a variety of media.

Course Content

  • Listening and Speaking
  • Reading and Writing
  • Non-verbal and Visual Communication
  • Communications Technology

Entry Level

  • QQI Level 4 Certificate or equivalent qualification and /or relevant life and work experience
  • Competent in spoken and written English

Progression Route

Learners who complete this module can progress towards the full QQI Level 5 Major Award in Healthcare Support 5M4339


  • Collection of Work allocated by the tutor (50%)
  • Skills Demonstrations (50%)
  • Oral Presentation Skills
  • Visual Communication
  • Dialogue Skills
  • Discussion and Negotiating
  • Message Taking and Giving

Course Delivery

All training is delivered in a people centred, friendly and enjoyable learning environment to ensure each learner is given every opportunity to acquire the necessary knowledge, skills and competent in order to excel in their caring role.  Training is delivered using a variety of methodologies involving class tuition, group discussions and role play. Training is delivered by expert dedicated tutors with a background in-depth knowledge and experience of the Healthcare sector.

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