Communications 5N0690 | 26 Apr – 21 May 2021

Course Name QQI Level 5  Communications
Course Code 5N0690
Duration 34 Hours (evenings and Saturdays)
Location Derrane, Roscommon + Online (Zoom)
Module Status Mandatory
Accreditation QQI Level 5

Following HSE guidelines RSG has implemented suitable appropriate control measures placed to mitigate the risk of COVID-19 infection:

  • Social distancing 2 metre (6 feet) space between you and other people
  • Provision of PPE
  • Provision of Hand Sanitiser
  • Provision of face masks


Date Day Time Blended Learning Total Hours
26 Apr Mon 06:00 PM INTRO In Class FLC 4
28 Apr Wed 07:00 PM Online Zoom 3
05 May Wed 07:00 PM Online Zoom 3
08 May Sat 10:00 AM In Class FLC 7
12 May Wed 07:00 PM Online Zoom 3
15 May Sat 10:00 AM In Class FLC 7
21 May Fri 03:00 PM Skills Demos 7
Further 6 hours for Learner Support & Reviews 34hrs

TO APPLY CLICK HERE and select your module(s) of choice or for more information call us on 086 166 8428 Or email

Course Aim

The course is designed is to develop awareness of the essential role communication plays in human interaction and the relevance of good communication skills in the workplace.  It also explores the most effective principles and practices in gathering and disseminating information and focuses on developing good communication skills through a variety of media.

Course Content

  • Listening and Speaking
  • Reading and Writing
  • Non-verbal and Visual Communication
  • Communications Technology

Entry Level

  • QQI Level 4 Certificate or equivalent qualification and /or relevant life and work experience
  • Competent in spoken and written English

Progression Route

Learners who complete this module can progress towards the full QQI Level 5 Major Award in Healthcare Support 5M4339


  • Collection of Work allocated by the tutor (50%)
  • Skills Demonstrations (50%)
  • Oral Presentation Skills
  • Visual Communication
  • Dialogue Skills
  • Discussion and Negotiating
  • Message Taking and Giving

Course Delivery

All training is delivered in a people centred, friendly and enjoyable learning environment to ensure each learner is given every opportunity to acquire the necessary knowledge, skills and competent in order to excel in their caring role.  Training is delivered using a variety of methodologies involving class tuition, group discussions and role play. Training is delivered by expert dedicated tutors with a background in-depth knowledge and experience of the Healthcare sector.

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